Hotel'Assistant

What is the purpose of your visit today?

Have you ever visited Dakapo Beach Club before?

In which field did we host you today?

Overall Satisfaction

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How would you rate your overall experience?

1 2 3 4 5

How would you rate the comfort level?

1 2 3 4 5

How did you find the cleanliness level of the facility?

1 2 3 4 5

How would you rate the overall ambiance of Dakapo Beach Club?

1 2 3 4 5

How did you find the cleanliness of the beach area?

1 2 3 4 5

Were you satisfied with the sea and the beach area?

1 2 3 4 5

How did you find the comfort of the sun loungers/cabin/seating areas?

1 2 3 4 5

How would you evaluate the site layout and design?

1 2 3 4 5

How did you find the cleanliness of the toilets, showers, and common areas?

1 2 3 4 5

Did you feel comfortable and at ease within the facility?

How would you rate the quality of the food?

1 2 3 4 5

What did you think of the food presentation?

1 2 3 4 5

Did you find the menu variety satisfactory?

1 2 3 4 5

Were you satisfied with the taste of the products you ordered?

1 2 3 4 5

How did you find the portion sizes?

How hot/fresh was the food when served?

1 2 3 4 5

How would you rate the variety of beverages?

1 2 3 4 5

How did you find the quality of the cocktails and the bar?

1 2 3 4 5

How would you rate the beverage presentation?

1 2 3 4 5

Were you satisfied with the taste of the drinks you ordered?

1 2 3 4 5

How would you evaluate staff engagement?

1 2 3 4 5

Were you satisfied with the staff's attention and approach?

1 2 3 4 5

How did you find the order taking and service speed?

1 2 3 4 5

How would you evaluate the staff's solution-oriented approach?

1 2 3 4 5

How did you find the welcome and orientation service?

1 2 3 4 5

How did you find the price-performance ratio of the service you received?

1 2 3 4 5

How would you generally rate the menu prices?

Overall, do you think you're getting your money's worth?

Would you consider visiting Dakapo Beach Club again?

Would you recommend Dakapo Beach Club to your friends or acquaintances?

1 2 3 4 5

Which aspect did you enjoy the most?

Do you have any other comments or suggestions you'd like to share with us?

GENERAL INFORMATION

OVERALL SATISFACTION

BEACHES AND PHYSICAL AREAS

FOODS

BEVERAGES

SERVICES AND PERSONNEL

PRICE AND VALUE PERCEPTION

RECOMMENDATION AND LOYALTY

SINCERITY